Services

 

We begin by understanding clients’ business processes and technologies, and we develop solutions on the Salesforce platform that help customers enhance sales and improve operations.

 

 

 

Advisory / Strategy

We are not just an implementation partner, we are your consulting partner. We take the time to understand the problem we are helping you solve so that we can advise you and develop the most efficient and effective Salesforce solution for where your business is at.

Implementation

We are a Certified Salesforce System’s Integration partner and have lead our clients through initial Salesforce deployment, complex migrations, and strategic enhancements.

Change Management and Training

Every project has a change element, and clients often underestimate the change impact to their organization. To realize the full potential of your new processes and technology, your business needs to ensure adoption and understanding.

Custom Configuration and Integration

Typically, custom platform development is required in addition to customization to realize the full potential of Salesforce and truly make a solution relevant to your business and particular problem. We have many man-years of experience developing custom features for standard Salesforce applications.

Sales Cloud

Get more leads, close more deals, accelerate productivity and make insightful decisions by getting a complete view of your customer. Sales Cloud will allow you to run your business with efficiency, speed, and performance.

Salesforce CPQ

Configure products using your companies custom rules to reduce errors in opportunities, quotes, and orders. Standardize and automate pricing rules to ensure your quotes are accurate each and every time. Quickly create accurate quotes and proposals to improve productivity and close more deals. Our deep experience in Salesforce CPQ stems from leading many of the largest Salesforce CPQ implementations in the US.

Salesforce Billing

Streamline your Quote to Cash architecture with the implementation of Salesforce Billing. Built on the Salesforce platform, Salesforce Billing supports revenue management and billing for subscriptions, one-time billing, and usage-based billing scenarios.

Community Cloud

Community Cloud is a next-generation portal that enables companies to connect customers, partners, and employees with each other and the data and records they need to get work done. Communities come in many shapes and sizes, and we will work with you to understand your particular needs to develop a custom portal that will keep your customers engaged and informed.

Service Cloud

Provide your service reps with a complete set of productivity tools that enables them to track customer case history, manage dashboards and quickly respond to their customers’ unique needs. We’ll help customize your Service Cloud implementation and create more cross-selling opportunities, improve integration with back-office applications, get real-time information of support metrics, devise precise responses to emails, proactively respond through customer’s favorite social channel, know customer preferences through valuable insights and create brand loyalty, thereby improving your customer lifetime value.